Hudson, NH

Req ID: 879
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Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

  • Competitive compensation

  • Career Advancement Opportunities

  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

  • Company paid short and long-term disability

  • Immediately vested in our 401(k) company match

  • Exceptional guidance and support from our managers

  • Collaborative culture & environment

  • Robust training opportunities with company reimbursement upon achieving required licensing

  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

  • Opportunity to work alongside some of the best talent in the fire protection industry

The Receptionist is responsible for answering incoming calls and directing calls to the appropriate individuals and departments as needed. The individual will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization and coordinate the on-site mailing needs for the location.

This role is responsible for greeting customers, visitors, and guests, determining the purpose of visit and directing or escorting individuals to the appropriate location. The role answers, accurately screens, and directs phone calls to individuals/related departments, taking messages and/or scheduling appointments. Related duties include receiving incoming mail, documents, packages, and courier deliveries and delivers or distributes items to individuals and departments on-site. In addition, the role supports office administrative and clerical support tasks, filing and recordkeeping, and other duties as assigned by Office Manager.


·Responsible for greeting and managing front desk visitors and coordinating related

visitor needs on-site.

·Responsible for answering, screening and managing incoming call flow; messaging

and directing callers to appropriate department or individual.

·Manage and facilitate all site incoming and outgoing mailing needs including USPS,

courier, and related package distribution for front office ensuring deliveries and

communications to individual or department.

·Support office and clerical/administrative support tasks including filing,

recordkeeping, customer communication support and other duties as assigned by

Office Manager.



·Current use of MS Office Suite (Word, Excel) and Outlook Email in a proficient


·Detail oriented and comfortable working in a fast-paced office environment.

· Exceptional communication skills including interpersonal and customer service


·Superior organization skills and dedication to completing tasks in a timely manner.

·Capable of passing a pre-employment background and drug test.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Other details

  • Pay Type Hourly

Req #879

Monday, January 23, 2023

Apply#: 5986