Fire Alarm Inspection Manager

Hudson, NH

Req ID: 858
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Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

  • Competitive compensation

  • Career Advancement Opportunities

  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

  • Company paid short and long-term disability

  • Immediately vested in our 401(k) company match

  • Exceptional guidance and support from our managers

  • Collaborative culture & environment

  • Robust training opportunities with company reimbursement upon achieving required licensing

  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

  • Opportunity to work alongside some of the best talent in the fire protection industry


The Fire Alarm Inspection Manager will supervise inspectors in performing routine inspection, testing and preventative maintenance of fire alarm equipment. Provide specialized training and direction to inspectors and trainees. Required to audit the service delivery and review performance of inspection teams.


  • Oversee alarm inspectors' day-to-day tasks, recommend new hires, promotions and provide assistance in performance evaluation and training of technicians.

  • Responsible for the total completion of all inspections and contract obligations, i.e., cleaning, or subcontractor work by coordinating with dispatch the scheduling of all inspection teams.

  • Make sure all inspections are scheduled timely and completed on schedule.

  • Instruct and ensure inspectors are correctly completing Service Requests with proper coding through communicative devices, such as laptop computer and/or hardcopy. Ensure that a customer signature is obtained upon completion of all assigned calls.

  • Ensure that all company manuals, vehicles, tools, equipment, etc. are maintained by all inspections teams in accordance with Company procedures and policies and in a professional manner.

  • Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.

  • Ensure all inspection and service personnel adhere to and always follow safety guidelines and policies.

  • Schedule monthly technician safety meeting and review department goals and achievements.

  • Consistently exercise good customer relation skills, by dealing with customer programs or issues calmly and effectively.

  • Ensure all monthly billing is completed by month end.

  • Support and oversee Inspection Alarm dispatcher

  • Manage Alarm technicians to a daily and weekly revenue goal


  • Fire alarm inspection experience.

  • Prior experience managing Fire Alarm Inspectors/Technicians is a plus.

  • Must successfully pass a background check, driving history check and drug test.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Other details

  • Pay Type Salary

Req #858

Tuesday, January 17, 2023

Apply#: 5968