Fire Alarm Helper

Greensboro, NC

Req ID: 901
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Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

  • Competitive compensation

  • Career Advancement Opportunities

  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays

  • Company paid short and long-term disability

  • Immediately vested in our 401(k) company match

  • Exceptional guidance and support from our managers

  • Collaborative culture & environment

  • Robust training opportunities with company reimbursement upon achieving required licensing

  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions

  • Opportunity to work alongside some of the best talent in the fire protection industry


This position is considered a trainee who is learning the mechanics of fire alarm system installation. This position will assist with the performance of routine inspections, testing, and preventative maintenance of fire alarm systems under direct supervision. In addition, this role will support the diagnosis and evaluation of systems that require servicing as well as troubleshooting issues that arise during inspections under direct supervision. This position may install and test fire alarm systems under the close guidance of a Fire Alarm Technician. Position receives guidance and direction regarding day-to-day work tasks from a Fire Alarm Technician.

Qualifications include, but are not limited to:

  • Experience in Construction, demonstrated electrical skills or related training preferred.

  • Ability to follow verbal work instructions/directions

  • Capable of working independently and completing duties and projects with moderate supervision.

  • Ability to work effectively in a team environment while under pressure to meet expected time frames.

  • Demonstrate the initiative to learn skills of the trade.

  • Ability to read labels, signage and directions along with basic math computation skills.

  • Demonstrate strong customer service orientation.

  • Strong organization skills, positive attitude, and ability to quickly learn.

  • Ability to adhere to safety guidelines and procedures at all times.

  • Possess a valid driver’s license and driving record that meets company requirements.

  • Ability to obtain and retain any licenses that are required by National, State and Local codes, a plus.


  • Ability to learn applicable fire alarm installation, inspection, and servicing codes.

  • Ability to perform physical activities outlined in the accompanying physical requirements checklist.

  • A strong work ethic and professional appearance.

  • Excellent communications, and customer service skills.

  • Ability to fit in with our culture of teamwork.

  • Ability and desire to mentor and pass on knowledge to all levels of trainees.

  • Ability to adhere to, implement, and always follow safety guidelines and procedures.

  • Possess a valid driver’s license and driving record that meets company requirements.

In addition to the above, the most desirable candidate will have:

  • Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.

  • A fire alarm systems background or a background working as a licensed electrician.

  • Ability to provide services across multiple product lines.

  • Working habits and personal appearance which are both neat and well organized.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

Other details

  • Pay Type Hourly

Req #901

Wednesday, October 18, 2023

Apply#: 10765